Output 1 of 4
Constraint map
- Where work waits3
- What it costs7
- What to change first11
Yours to keep
Everything AGMM does
Systems that remove the work, not just software that records it.
AGMM is an AI consultancy for UK businesses turning over £1m to £50m. We start with a fixed £2,000, 14-day audit, then build the systems the evidence supports, run them with you, advise your leadership team, and teach your people through AI webinar workshops and free courses.
Or call 0161 543 7189
01 · The front door
The AI Constraint Audit: £2,000, 14 days.
Before choosing a system, the AI Constraint Audit maps what is holding the business back, tests the viable opportunities and ranks what deserves capital. It finds constraints, weak points and opportunities to save or earn serious money, across every department. A build follows only where the evidence warrants one.
Three sixty-minute working sessions with the two founders, not an account manager. A fuller audit is always part of any build proposal, because larger businesses need the time to do it properly.
- Fixed fee
- £2,000
- Start to written answer
- 14 days
- Working sessions
- 3 × 60 min
The call comes first. Thirty minutes, free, so we both know the audit is worth £2,000 before you spend it.
Where is the expensive work? Usually hiding in plain sight.
Jobs are chased through inboxes. The same information is typed into three places. Approvals wait for one person. Reports are rebuilt by hand. Everyone feels the drag, but nobody has costed it, and so nobody can agree what should change first.
Constraints
Where capacity, cash and decisions are held up.
- Month-end close that waits on one person and one spreadsheet.
- New starters who wait a week for logins and a plan.
- Approvals that only one person can give.
Weak points
Where the business is exposed.
- Customer data kept in five places, no two of them agreeing.
- Staff pasting company information into public AI tools.
- A process that only one person can describe.
Chances to save or earn
Where serious money sits, priced from your own figures.
- Hours of repeat admin that software could carry.
- Enquiries and complaints that wait a day for a reply.
- Supplier and stock decisions made without the numbers.
What you keep: four documents, and a fifth that follows.
Constraint map. Where capacity, cash and decisions are held up.
AI opportunity map. Weak points, and where AI could save or earn.
Economic cases. Upside, cost and risk, priced from your own evidence.
Ranked build proposal. What to fund first, and what to leave alone.
A deeper, department-by-department audit that runs inside the proposal, so large businesses get the time it takes.
What happens between the calls
- Operating constraints mapped across departments, including undocumented hand-offs
- Viable AI opportunities separated from simpler process and system fixes
- Human controls, dependencies and failure conditions written down
- Economic cases built from the figures and evidence your business can support
- Opportunities ranked by projected return and operational value
What you keep if you never build anything
- The constraint mapA business-wide view of where capacity, cash and decisions are held up.
- The AI opportunity mapThe viable opportunities, the dependencies underneath them and where a person must remain in control.
- The economic casesUpside, cost, assumptions and risk for every opportunity worth considering.
- The ranked next stepA prioritised investment order and a custom proposal for the highest-value justified scope. You can use it with AGMM, take it elsewhere or stop.
A free audit is a sales call with a document attached. It has to arrive at a recommendation to build something, because that is the only way it ever pays for itself. Ours is paid, and the fee is not deducted from the build, so we carry no financial reason to recommend building anything.
What should you not automate? Not everything should be.
The audit sometimes finds the constraint is not a software problem. When it is a pricing decision, a staffing decision, or a process nobody has written down yet, putting software on top of it makes the problem faster rather than smaller, and more expensive to unpick later. When that is the answer, that is the answer, and you still keep the audit.
What is the worst case? Here it is, in full.
You spend £2,000. Fourteen days later you know what the process costs you, which steps are queueing, and what we would build, priced. Then we tell you not to build it, because the numbers land small. You keep every document and owe us nothing further. That is the worst case, and it is more than most firms in this market deliver as their best.
02 · The systems themselves
Custom builds, priced after the evidence.
CRMs, scheduling, process systems, automations and agents, built around how your business works and written by the people who scoped them. The price is agreed before anyone writes code.
The scope follows the opportunity, from one focused system to a larger programme spanning teams and workflows. We design, write, integrate, test and deploy against your real data, your real rules and the exceptions your team already works around. The audit sets the scope, so the proposal reflects the work required rather than an arbitrary band.
What do we build? Five shapes the work usually takes.
- Business process automationWork that should happen once happens three times, in three places, and nobody owns the gap between them.Invoice inRead onceMatched to the orderApprovedPaid and logged
- Custom CRM developmentThe CRM describes a business you do not run, so nobody keeps it up to date, and the numbers in it cannot be relied on.Enquiry inMatched to the customerNext action setReply approvedSent and logged
- Quoting and estimating softwareRevenue waits on a quote, and the quote waits on the one person who knows how to price it.Enquiry inJob details readYour rules appliedDraft pricedEstimator check
- Scheduling and booking softwareScheduling depends on somebody remembering, so the busier you get the more it costs you.Request inAvailability checkedYour rules appliedUnusual ones to a personConfirmed
- Custom process systemsA commercially important process is spread across inboxes, spreadsheets and memory because no off-the-shelf product matches how the work moves.IntakeClassifiedOwner assignedApprovalRecorded
You leave withThe first systems in ordinary daily use, and a team that can operate them without us in the room.
Now picture yours
Messy, then organised, then agentified.
The same work drawn three ways: as it runs in most businesses, with one record and one route, and with the repeatable path running on its own. Pick a line, press a stage and step through the real papers, with a person kept on every decision that matters.
Finance Typed once, matched, paid on time
EmailFri 9 Oct, 09:02
Hi, invoice attached for the cartons delivered on 7 October.
Payment terms are 30 days. Thanks.
- INV-20871.pdf
Caught wherever it lands: the shared inbox, the portal or a photograph.
Supplier, lines and totals read once. Every tool that needs them reads the same record.
The repeatable path runs on its own. Anything that does not match goes to whoever should decide, with the context attached.
Whoever holds the budget approves, or sends it back with a note.
What ran, when, and what it did. A record you can check.
People Productive in the first week
Offer letterAccepted 12 Oct
Operations coordinator
We are delighted to offer you the role. Please sign and return this letter.
Signed and returned
The start date and role, captured once.
Logins, equipment and payroll set up from the one record, not four emails.
The first-week sessions and courses put in the diary before day one.
The manager confirms the plan fits the person. The judgement stays theirs.
Sent, and logged against the new starter.
Finance Built from the record, not rebuilt by hand
Ledger balances31 October 2026
| Source | Balance | As at |
|---|---|---|
| Bank | £184,220.15 | 31 Oct |
| Sales ledger | £212,480.00 | 31 Oct |
| Purchase ledger | £96,314.60 | 31 Oct |
| Payroll control | £0.00 | 31 Oct |
Pulled from the tools you already use, on one definition.
From the tools you already use, on the same definition every month.
Matched across systems, so nobody reconciles by hand first.
Anything unusual is flagged to the person who owns it.
Written the same way every month.
In front of the people who decide, on time.
- As it runs now
The same detail typed into three systems, a spreadsheet built to work around the software, and work that stalls whenever one person is out.
- Organised
One record and one route through the work. Each step happens once, in one place, and anyone can see where a job is up to.
- Agentified
The repeatable path runs on its own. Anything unusual goes to a named person with the context attached, and every run leaves a record you can check.
03 · After the build
Running and improving the systems.
The systems you depend on need running, and the business around them keeps moving. Ongoing support is proposed separately after the build. Its scope and price depend on the systems in production, integrations, monitoring, response requirements, ownership and improvement cadence. It may include changes as well as uptime: rules move, people join, volumes shift, and the support proposal reflects what the business needs.
Support proposal Priced by proposal
- WatchedWhat is monitored, and who is told, and how fast, when something fails.
- ChangedRules move, people join, volumes shift. The proposal says how changes are made.
- ReviewedThe review points, so the system keeps earning its place.
- OwnedWho is responsible for what, and where our service boundary sits.
- PricedAgreed in writing before it starts, with no default monthly band.
04 · For leadership teams
Consulting and advisory, for the decisions that matter.
AI strategy and the decisions with the most leverage, worked through with the people who make them. We bring the evidence from your own audit and the experience of running our own business on AI. You leave with decisions you can act on, in the order that pays. Scoped and priced by proposal.
How to build an AI roadmap for a UK businessA one-page AI policy for your business
Leadership session: AI Decisions on the table
| No. | Decision | What we bring |
|---|---|---|
| 1 | Where AI pays first | The constraint map and the arithmetic, from your own figures. |
| 2 | Build, buy or leave alone | A straight recommendation, including when the answer is not to build. |
| 3 | What stays with a person | The human controls and exception routes, written down. |
| 4 | What staff may do with AI | A one-page policy people will follow. |
| 5 | What to fund this quarter | A ranked order, with the cost and the risk beside each line. |
The kind of problem people bring
- Month-end takes ten days, and I do not trust the first version.
- Every approval ends up on my desk.
- Which department should we fix first?
- Can my team use AI without leaking customer data?
05 · One problem, one founder
One-to-one AI advice for founders.
Sam or Adam works through one problem with you: the decision you are stuck on, the process only you understand, or the plan you are unsure about. You leave with a clear next step. You book it through the free fit call and we agree what is useful first. There is no standard price list.
06 · Online, for your whole team
Online training for your team.
Teach your people to use AI properly, without anyone leaving their desk. Everything is online: live sessions run by the founders, and free courses your team can take at its own pace. We do not run in-person workshops. There is no price list; we agree the format on the fit call.
- AI webinar workshopsRun by Sam and Adam for your leadership team or staff. See the workshops below.
- The free courses7 short courses, a lesson at a time. Progress saves in the browser.
- One-to-onesFor the person who owns the change, so they can work one problem through with a founder.
Priya, FinanceCan it read a supplier invoice and tell me what does not match the order?
Read from INV-20871, Harlow Packaging Ltd.
- Order
- PO-4417
- Total
- £1,609.20
- Check
- Delivery charge is over the order
Next: send the difference to the budget holder, and note the rule for next time.
- PriyaFinance
- TomOperations
- AishaSales
- DanPeople
The free courses, today
- AI for Business: zero to confident8 lessons, about 60 min
- Automate your operations9 lessons, about 75 min
- Build an AI-ready business: give your AI a brain9 lessons, about 80 min
- Writing prompts that work8 lessons, about 63 min
- Build one automation, start to finish8 lessons, about 95 min
- Choosing your first AI tool7 lessons, about 55 min
- Safety and privacy for AI at work5 lessons, about 42 min
07 · Live, online, for your leadership or team
AI webinar workshops for your business.
We run live online workshops for your leadership team or your staff, on using AI across the business. Sam and Adam run them, online only, with your own examples rather than a generic deck. There is no price list and no fixed date: we scope and book a workshop on the free 30-minute fit call.
- Who is in the room
- Your leadership team, or a team you choose
- What we cover
- Using AI across the business, department by department
- What you bring
- One costly process, and the people who run it
- How it runs
- Live and online, run by Sam and Adam
- How it is booked
- On the free 30-minute fit call
Illustrative. Each workshop is scoped to your business.
The Library
Free AI resources. No sign-up.
Guides, courses and tools that let you test AGMM's thinking before starting a project. Plain English, written for owners, 47 on the shelves, including 7 new.
The newest on the shelf, latest first. Open any book to see what is inside before you read it.
Wherever you start
Every department of your business.
The audit looks across all twelve: where each is messy today, what organised looks like, and what runs without you. Marketing is one of the twelve, and content is one small part of it. Open a department to see all three.
Where the decisions land
Leadership and decisions
Priorities, the board pack, the calls only owners make
Board pack v9 FINAL.pptxNumbers from three placesReady Thursday, maybe
Board pack: built Monday from live numbers
Q4 priorities?hire ops mgrnew site??fix cash
Priorities: one page, owner per line
WhatsApp: Directors41Can we afford the second van?
Decisions log: what, why, who, when
Re: Re: the Hartley tenderWho is pricing this?9
Big bids: margin view per bid
Runs by itself
- Board pack assembled from live numbers
- Every decision logged with its reasons
- Risks surfaced before the meeting
Your call Price the big tender
Win and deliver the work
Marketing
Ads, campaigns, the website, content
Meta Ads Manager3 campaigns liveLast checked: Tuesday
Ads: every creative scored and tracked
post something this week!!
Content: one line of the plan
campaign ideas (old).docxSpring offer?Ask Jo about the logo
Campaigns: brief, budget, results
Runs by itself
- Thousands of ad creatives scored for fit
- Budget moves to what is working
- Content posted on five platforms
Your call Approve the new offer
Sales
Enquiries, pipeline, proposals, follow-up
CRM: Leeds enquiryCompanyBramley LtdStageemptyNext stepempty
Pipeline: every deal, stage and next step
New enquiry: 40 staffSent 3 days ago1,284
Enquiries: answered and logged
call back Sarah (which Sarah?)
Follow-ups: dated, owned, sent
Runs by itself
- Every enquiry answered inside minutes
- Follow-ups sent on the day they are due
- Proposals drafted from the call notes
Your call Price the big proposal
Operations and delivery
Scheduling, jobs, the work itself
Rota (week 41)Mon: Dave + ?Tue: van in garageWed: ??
Schedule: live, by crew and day
WhatsApp: Ops team34Has anyone got the job sheet?
Job packs: one per job, complete
Job #2417 sheetSite visit ThuMaterials: see email
Handovers: checklist per stage
Runs by itself
- Schedule rebuilt when a job moves
- Job packs assembled before the crew leaves
- Customers told when plans change
Your call Move a job for a key client
Customer service
Complaints, questions, aftercare, retention
Re: Re: Re: still waitingThird time asking...312
Cases: one per customer issue
Mrs Patel rang twice, not happy
Call notes: on the customer record
Refunds?? policy.docDepends who you ask
Policies: refunds, goodwill, escalation
Runs by itself
- Every message answered with the full history
- Refunds inside policy settled the same day
- Unhappy customers flagged before they leave
Your call Goodwill for a key account
Run the company
Finance
Month-end, invoicing, cash collection, forecasting
Month-end: September, reconciled
INV-0193 14 days overdueChase? Who chased?27
Invoices: by customer, with chasers
Receipts (Sept)unmatched
Receipts: matched to bank lines
Runs by itself
- Bank lines matched overnight
- Payment chasers sent on the day they fall due
- Cash forecast refreshed every morning
Your call Write off a large debt
People
HR, onboarding, training and educating staff
Onboarding checklistlives in Karen’s head
Onboarding: starter pack per role
Training 2019Health and safety
Training: assigned, tracked, refreshed
HR records: one place, access controlled
Runs by itself
- New starters ready before day one
- Training assigned and followed up
- Questions answered from the handbook
Your call Make the hire
Suppliers and procurement
Buying, stock, supplier terms
PO 4471Approved by: ?Price: as last time
Orders: approved, matched, received
We have run out of 22mmUrgent, site waiting6
Stock: reorder points per item
Price list 2024.pdfProbably still right
Suppliers: terms and prices, current
Runs by itself
- Stock watched against reorder points
- Supplier prices compared on every order
- Invoices checked against what arrived
Your call Switch the main supplier
Custom systems
The bespoke parts generic software cannot fit
Your pricing logic: a system, documented
only Dave understands the macro
How it works: written down
Zapier: 14 zaps3 failing since June
Integrations: monitored, owned
Runs by itself
- Your own rules, running as a system
- Integrations watched and repaired
- Every change tested before it ships
Your call Decide what to build next
The foundations every department reads
Customer data
One true record of every customer
One record per customer
History: every order, job, message
Mailchimp export.csv4 versions of Bramley Ltd
Consent: who agreed to what
Runs by itself
- Every department writes to one record
- Duplicates merged as they appear
- Each customer’s value and risk kept current
Your call Choose which customers to grow
Knowledge and learning
How you do things, written down and searchable
How we price itin Mike’s head
How we work: every process, written
New Folder (14)Shared drive
Lessons: what each job taught us
Wiki: last edited 2021Probably out of date
Answers: searchable, with sources
Runs by itself
- Every answer written once and reused
- Lessons filed after every job
- Agents read it before they act
Your call Sign off a new process
Privacy and security
Data protection, access, compliance
GDPR 2018Compliance folder
Policies: current, reviewed
Subject access request30-day deadline!
Requests: logged and answered on time
Access: who can see what, logged
Runs by itself
- Data requests answered inside the deadline
- Access reviewed and logged
- Nothing leaves without a rule
Your call Approve a new supplier’s access
Select any department to see it messy, organised and agentified, with one example from inside it.
Department 1 of 12
Leadership and decisions
Priorities, the board pack, the calls only owners make
MessyAs it is today
- The board pack is rebuilt by hand each month from three spreadsheets that disagree.
- Decisions are made in WhatsApp and forgotten by the next meeting.
- Nobody can say why last year’s big call was made, or who made it.
OrganisedFiled properly
Leadership / Decisions log, Board pack, Priorities
- One decisions log: what was decided, why, by whom, and when to revisit it.
- A board pack template that reads the same numbers every department uses.
- Priorities on one page, each with an owner and a date.
AgentifiedIt runs
- An agent builds the board pack every Monday from Finance, Sales and Operations.
- It flags what changed since last month and what is off plan, in plain words.
- Every meeting is noted and filed against the decision it touched.
One example from Leadership
Monday’s board pack
Before
Board pack v9 FINAL.pptxSlide 4: sales (from the CRM, last week)Slide 7: cash (from the bank, Friday)Slide 9: jobs (from the ops whiteboard)What runs on its own
- Reads Sales, Finance and Operations at 6am
- Builds the twelve slides, same layout every week
- Writes the three things that changed and why
What a person decides
The directors read it over coffee and spend the meeting deciding, not reconciling.
Always yours here: Which bids to chase, what to charge for the big ones, who to hire, where to grow.
Department 2 of 12
Marketing
Ads, campaigns, the website, content
MessyAs it is today
- Ads run for weeks unchecked because the one person who understands the account is busy.
- Nobody knows which campaign brought in last month’s best customer.
- Content happens when someone remembers, and stops when they are away.
OrganisedFiled properly
Marketing / Ads, Campaigns, Content
- Every campaign has a brief, a budget, a tracked link and a result.
- Every enquiry records where it came from, so spend can be judged on revenue.
- One plan for ads, the website and content, in that order of weight.
AgentifiedIt runs
- An audience-fit model scores every new creative against thousands of buyer profiles before a pound is spent.
- Winners get more budget, weak ones are retired, and the team sees why.
- Content is one small line of it: produced and posted on schedule, with proof of every post.
One example from Marketing
A new ad, before it costs anything
Before
Meta Ads ManagerCreative A: running 19 daysCreative B: running 19 daysWho checked? NobodyWhat runs on its own
- Scores each new creative against the buyer profiles
- Launches the strongest, caps the rest
- Moves budget daily and retires the losers
What a person decides
You approve the offer and the monthly ceiling. Everything under it runs.
Always yours here: The offer, the positioning and the budget ceiling.
Department 3 of 12
Sales
Enquiries, pipeline, proposals, follow-up
MessyAs it is today
- Enquiries sit in a shared inbox while everyone assumes someone else replied.
- The CRM is half filled in, so the pipeline review is a guessing game.
- Follow-ups live on sticky notes and in the sales director’s memory.
OrganisedFiled properly
Sales / Enquiries, Pipeline, Proposals
- Every enquiry lands in one pipeline with its source, value and next step.
- Stages mean the same thing to everyone, so the forecast can be trusted.
- Proposals start from a template that knows your pricing rules.
AgentifiedIt runs
- An agent answers each enquiry with the right questions while the buyer still cares.
- It writes up every call, updates the CRM and drafts the proposal for review.
- Follow-ups go out on time, in your voice, and stop the moment someone replies.
One example from Sales
Monday morning’s new enquiry
Before
New enquiry: 40 staff, LeedsReceived Friday 16:52Opened by nobodyCompetitor replied SaturdayWhat runs on its own
- Replies inside ten minutes with three qualifying questions
- Books the call into the right diary
- Drafts the proposal from the call notes
What a person decides
The sales director sets the price on the deals over the threshold.
Always yours here: The price and terms on the big proposals, and which relationships to invest in.
Department 4 of 12
Operations and delivery
Scheduling, jobs, the work itself
MessyAs it is today
- The schedule is a whiteboard, so one sick day breaks the week.
- Job details are retyped from email to sheet to WhatsApp, and change on the way.
- Nobody can see how far through a job anyone is without ringing them.
OrganisedFiled properly
Operations / Schedule, Job packs, Handovers
- One schedule everyone reads, by crew, by day, with the job pack attached.
- Every job has the same pack: scope, drawings, materials, access, contacts.
- Each stage ends with a handover checklist, so work never stalls between people.
AgentifiedIt runs
- When a job moves, an agent re-plans the week and tells everyone it affects.
- Job packs build themselves from the sale, so nothing is retyped.
- Customers get a message at each stage without anyone writing it.
One example from Operations
A crew member calls in sick
Before
Rota (week 41)Mon: Dave + ?Tue: van in garage07:10 phone ringsWhat runs on its own
- Finds who can cover and what can slide
- Re-plans three days of jobs in a minute
- Tells the affected customers with new times
What a person decides
The operations lead approves the plan, or swaps two jobs for a key client.
Always yours here: Trade-offs between customers when there is not enough capacity for everyone.
Department 5 of 12
Customer service
Complaints, questions, aftercare, retention
MessyAs it is today
- Complaints bounce between inboxes, so the customer explains it three times.
- Whoever picks up the phone has no history in front of them.
- Refund decisions depend on who you ask and what mood they are in.
OrganisedFiled properly
Customer service / Cases, Policies, Aftercare
- One case per issue, attached to the customer, with every message in order.
- Written policies for refunds, goodwill and escalation.
- Aftercare steps scheduled after every job, not when someone remembers.
AgentifiedIt runs
- An agent answers routine questions with the full history and your policy in hand.
- Refunds and credits inside the policy are settled the same day, with a record.
- Customers whose tone or behaviour says they may leave are flagged to a person.
One example from Service
A complaint that used to take a week
Before
Re: Re: Re: still waitingDay 1: email to salesDay 3: forwarded to opsDay 6: customer rings, furiousWhat runs on its own
- Opens one case with the order, job and messages
- Replies the same hour with a fix and a date
- Books the revisit and confirms it
What a person decides
A manager decides the goodwill credit, because it is a key account.
Always yours here: Gestures for important customers and anything outside the written policy.
Department 6 of 12
Finance
Month-end, invoicing, cash collection, forecasting
MessyAs it is today
- Month-end takes most of a week of copying bank lines into spreadsheets.
- Overdue invoices are chased when someone notices, and some never are.
- Receipts sit in a box until the accountant asks for them.
OrganisedFiled properly
Finance / Month-end, Invoices, Receipts
- A month-end checklist with one owner per step and the same order every month.
- Every invoice tracked by customer with its due date and chase history.
- Receipts photographed and filed against the line they belong to.
AgentifiedIt runs
- Bank lines are matched overnight; only the exceptions reach a person.
- Chasers go out on schedule, politely, and escalate when they should.
- A cash forecast is rebuilt every morning from the cash that came in.
One example from Finance
Month-end close
Before
1,900 bank lines to matchFour days, two peopleRed cells nobody explainsWhat runs on its own
- Matches the bank lines to invoices and receipts overnight
- Lists the exceptions with the likely reason
- Drafts the management accounts
What a person decides
The finance lead clears the exceptions on day one and signs the month off.
Always yours here: Write-offs, payment terms for big customers, and where the cash goes.
Department 7 of 12
People
HR, onboarding, training and educating staff
MessyAs it is today
- Onboarding depends on one person remembering everything, and she is on holiday.
- Training happened once, in 2019, and nobody knows who has done what since.
- Staff ask the same twenty questions every month and get different answers.
OrganisedFiled properly
People / Onboarding, Training, HR records
- A starter pack per role: kit, access, first-week plan, who to meet.
- A training record per person with what is due and when.
- One handbook, kept current, that everyone can search.
AgentifiedIt runs
- When a hire is confirmed, an agent orders the kit, sets up access and sends the first-week plan.
- Training is assigned, chased and refreshed; managers see who is behind.
- Staff ask questions in plain words and get the house answer, with the source.
One example from People
A new starter on Monday
Before
Onboarding checklistlives in Karen’s headlaptop? ordered?who shows her round?What runs on its own
- Orders the laptop and sets up every account
- Sends the first-week plan and the handbook
- Assigns the role’s training and books the check-ins
What a person decides
The manager spends day one on the person, not the paperwork.
Always yours here: Who to hire, who to promote, and the conversations only a manager should have.
Department 8 of 12
Suppliers and procurement
Buying, stock, supplier terms
MessyAs it is today
- Stock runs out because the reorder lives in someone’s head.
- Orders go out at last year’s price because nobody checked the new list.
- Supplier invoices are paid without checking what arrived.
OrganisedFiled properly
Suppliers / Orders, Stock, Terms
- Every item has a reorder point, a lead time and a preferred supplier.
- Current terms and prices for every supplier in one place.
- Purchase orders matched to deliveries and invoices.
AgentifiedIt runs
- An agent watches stock and raises the order before it runs out.
- It compares prices across suppliers on every order and shows the saving.
- Invoices that do not match the delivery are held and queried automatically.
One example from Suppliers
The fitting nobody reordered
Before
We have run out of 22mmSite team waitingSupplier lead time: 3 daysOvertime booked to coverWhat runs on its own
- Spots usage running ahead of the reorder point
- Raises the order with the cheapest reliable supplier
- Checks the delivery and the invoice match
What a person decides
The buyer decides whether a cheaper supplier is worth the risk.
Always yours here: Which suppliers to trust with the big contracts, and when to renegotiate.
Department 9 of 12
Custom systems
The bespoke parts generic software cannot fit
MessyAs it is today
- The thing that makes the business different lives in a spreadsheet only one person can edit.
- Off-the-shelf software was bent to fit and the workarounds now outnumber the features.
- Integrations fail without a warning, and somebody finds out from an angry customer.
OrganisedFiled properly
Custom systems / Your logic, Integrations, Docs
- The way you really work is written down: rules, exceptions and why.
- Every integration has an owner and a check that can fail loudly.
- A clear line between what to buy, what to connect and what to build.
AgentifiedIt runs
- Your unique logic runs as a system built around how you work, not the other way round.
- Agents watch every integration and repair or raise the ones that break.
- Changes are tested on your real data and exceptions before they go live.
One example from custom systems
The spreadsheet that runs the business
Before
Built 2014, 41 tabsOne person can change itHe retires in MarchWhat runs on its own
- Turns its rules into a documented system
- Connects it to the CRM and the accounts
- Tests every rule against last year’s real jobs
What a person decides
The owners decide which rules are the business, and which were just habits.
Always yours here: Which part of the business is worth building around, and in what order.
Department 10 of 12
Customer data
One true record of every customer
MessyAs it is today
- The same customer exists four times with four different phone numbers.
- Sales, service and finance each keep their own list, and none agree.
- Nobody can say which customers are the most profitable.
OrganisedFiled properly
Customer data / Records, History, Consent
- One record per customer, with an owner for keeping it right.
- Every order, job, invoice and message attached to that record.
- Consent recorded, so marketing knows who it may contact.
AgentifiedIt runs
- Every department reads and writes the same record, so it stays current by itself.
- Duplicates are found and merged as they appear, with a log.
- Each customer’s value, margin and risk are recalculated every night.
One example from customer data
Four versions of one customer
Before
Bramley Ltd (sales)Bramley Limited (finance)J. Bramley (service)What runs on its own
- Finds the duplicates and merges them with a log
- Attaches every order, invoice and complaint
- Calculates the account’s margin and risk
What a person decides
The owners see the real margin per customer and decide where to grow.
Always yours here: Which customers to invest in and which to let go.
Department 11 of 12
Knowledge and learning
How you do things, written down and searchable
MessyAs it is today
- The know-how that makes the business good lives in a few people’s heads.
- The shared drive has fourteen folders called New Folder.
- Every new person learns by interrupting the busiest person in the building.
OrganisedFiled properly
Knowledge / How we work, Lessons, Answers
- Every process written down as it is really done, workarounds included.
- What each job and each mistake taught you, filed where it will be found.
- One searchable place, with the source of every answer.
AgentifiedIt runs
- Staff ask in plain words and get the house answer, with where it came from.
- After every job, an agent files what was learned so the next one starts ahead.
- Every agent in every department reads this first, so they work your way.
One example from Knowledge
The question everyone asks Mike
Before
How we price itin Mike’s headMike is on siteMike is on holidayWhat runs on its own
- Records how Mike decides, with his examples
- Answers the team’s questions with the source
- Updates the answer when Mike changes his mind
What a person decides
Mike reviews the written version once. After that he gets his afternoons back.
Always yours here: What the right way is, when two good people disagree.
Department 12 of 12
Privacy and security
Data protection, access, compliance
MessyAs it is today
- The compliance folder was written in 2018 and has not been opened since.
- A subject access request arrives and nobody knows where the data lives.
- Leavers keep access to systems for months.
OrganisedFiled properly
Privacy and security / Policies, Requests, Access
- Current policies with an owner and a review date.
- A map of where personal data lives and who can see it.
- A joiners and leavers process that includes every system.
AgentifiedIt runs
- Data requests are gathered from every system and drafted inside the deadline.
- Access is reviewed every month; leavers are removed the day they go.
- Agents work inside the same rules: what they may read, and what never leaves.
One example from Privacy
A data request with a 30-day clock
Before
Subject access requestReceived day 1Found on day 24Data in six systemsWhat runs on its own
- Finds the person in every system that holds data
- Assembles and redacts the response
- Logs what was sent and when
What a person decides
The data owner checks the redactions and signs it off with days to spare.
Always yours here: Who is trusted with customer data, and the call on any breach.
Beyond the four steps
How far can you deploy us? Across everything you own.
Some owners do not run one business. They run several, and every one of them has the same rot: work moving by hand, one person holding the process together, nobody able to see across any of it. A technology hire in every company is rarely the sensible answer. Deploy one team across all of them instead.
One team, one set of systemsBuilt once, documented once, adjusted to each business’s own rules
- Business AThe first deployment, live
- Business BThe same system, ported in days
- Business CPorted again, not rebuilt
One team across the whole group
Not a technology hire in every company. The same team embedded across everything you own, who already know how you operate and how you decide.
AI is why a small team can carry it
We build the tooling we work with. Our capacity stopped being our headcount, which is the only reason deploying across several businesses is possible at all.
What one company learns, the rest inherit
A system proven in one of your businesses ports to the next one in days. The second deployment is not a second build.
This is for owners with more than one business, and it is not step five. It starts as a conversation once the first systems are live in the first company. If those businesses came together through acquisition, read the guide to software and AI after an acquisition before the call.
What you can check
What can you check before you believe any of this?
The nearest thing you can inspect today is how we run our own business. One of our knowledge bases holds 4,535 notes and 5.9 million words, and every system in it is drawn on the Inside AGMM page, department by department. It proves the standard we build to, not anything about your industry.
Checked in public
AGMM's work is reviewed in public.
★★★★★Top quality service, smooth process from start to finish. Everything was explained clearly and they done exactly what I wanted all for a great price too. I can not recommend these guys highly enough! Absolutely superb!
★★★★★From start to finish was an absolute pleasure. Sam went above and beyond. Nothing was to much trouble, even helped set up an extra invoicing app. Top quality service highly recommend
★★★★★Recently started working with these guys! I am blown away by the impact they have made on my business already! Very happy with the adaptability and customisation they have offered so far!!
In-house Founders and our own dev team, nobody subcontracted.5.0 On Google, reviewed in public.Read the reviews on Google
Who this is for
Who is this for? Businesses with a real operational problem.
It fits
- A process that has grown one workaround at a time
- Good people spending their week keeping it upright
- Someone who can decide, and a budget that is real
It does not
- A business looking for the cheapest possible build
- A brief that is already written and just needs hands
- A process nobody is willing to change
Before you spend
The questions we get every time.
- What does an AI consultancy do for a £1m to £50m business?
- It finds where time and money leak across the business, tests where AI pays, and ranks what to fix first. Then it helps you build, run and understand what it recommends. At AGMM that starts with a free 30-minute fit call and a fixed £2,000, 14-day audit across all your departments. If the answer is not to build, we say so.
- What happens if the founders are busy, or one of them is ill?
- We take on a small number of builds at a time, which is why the audit comes first: it tells us both whether we can do the work properly before anyone commits. Both founders know every system we build and our dev team works to the same documented design, so no single person is a point of failure. Everything we write is handed over in a form your team can operate without us.
- Can AGMM work across more than one business I own?
- Yes. Beyond the four steps there is an arrangement where we are deployed across a group rather than hired per company: one team embedded across everything you own, rather than a technology hire in each business. It starts as a conversation once the first systems are live in the first company.
- What do I get if I do not go ahead with a build?
- Everything the audit produced: the business-wide constraint map, AI opportunity map, economic cases, ranked priorities and any justified custom build proposal. It is yours to keep and yours to take elsewhere.
- Why is the audit paid rather than free?
- A free audit is a sales call with a document attached. It has to arrive at a recommendation to build something, because that is the only way it ever pays for itself. Ours is paid, and the fee is not deducted from the build, so we carry no financial reason to recommend building anything.
- How long does the constraint audit take and who runs it?
- Fourteen days, built around three sixty-minute working sessions with Sam Wall and Adam Gillett directly rather than an account manager.
- Is the audit fee deducted from the cost of the build?
- No, and that is deliberate. Deducting it would give us a financial reason to recommend a build whatever the audit found.
- Do you offer one-to-one AI advice?
- Yes. A one-to-one is Sam or Adam working through one problem with you: a decision you are stuck on, a process only one person understands, or a plan you are unsure about. You book it through the free fit call and we agree what is useful. There is no standard price list for it.
- Do you run AI webinar workshops for our team?
- Yes. A workshop is a live online session run by Sam and Adam for your leadership team or your staff, on using AI across the business, with your own examples. It is online only. There is no standard price and no fixed date: we scope and book it on the free 30-minute fit call.
Find what is worth changing before you fund a build.
The free fit call tests whether the problem is commercially meaningful enough for the fourteen-day, £2,000 audit. Nothing is purchased on the call.
- Before day 1Fit callFree, 30 minutes
- Day 01Map the businessConstraints and weak points
- Day 07Price the opportunitiesWhat could save or earn
- Day 14Rank the investmentFour outputs you keep
Then the proposal. The fuller audit is always part of it.